Coworking Space Manager

I used to work out of a coworking space in Hyderabad. The operations were a complete mess. Members would forget to pay rent, access cards wouldn't work, meeting room bookings were tracked on a WhiteBoard with marker pens. I became friends with the owner and learned about their struggles-chasing payments, manually calculating prorated bills, dealing with access control companies charging lakhs for RFID systems. She was spending 4-5 hours daily on admin work that should have been automated. I started researching if coworking management software existed. It did, but it was enterprise-focused-companies like Nexudus charging $200-500 per month, designed for 100+ desk spaces. Most coworking spaces in India have 30-80 desks. They couldn't justify $300/month for software. There was a massive gap for affordable coworking management software built for small Indian operators.

I posted in 5 coworking operator groups on Facebook and LinkedIn: 'What's your biggest operational headache?' Got 90+ responses. Top issues: billing (especially prorated calculations), payment tracking, access control, meeting room scheduling, member communication. I asked if they'd pay ₹5,000/month for software that solves all this. 35 operators said yes. Several asked when I'd launch. I built a simple landing page with an email signup form. Got 67 emails in 10 days. That was enough validation to quit my job and build this full-time.

I partnered with a developer friend (gave him 20% equity) because I couldn't code. We built a web-based dashboard covering five core workflows: member onboarding, automated billing with proration, payment tracking with automatic reminders, meeting room booking system, and basic access control integration. The trick was keeping it simple. We didn't try to build enterprise CRM for coworking spaces. Just the essentials done really well. Used Next.js, Supabase, and payment gateways. Added WhatsApp integration for sending payment reminders and booking confirmations because that's how Indian businesses communicate. Built it in 4 months. Spent the last month testing it in my friend's coworking space to iron out bugs.

We launched with a unique strategy-free setup for the first 20 customers. Coworking operators are overwhelmed. They don't have time to learn new software. So we offered to personally migrate their data (member lists, payment history), set up their account, and train their staff. That hands-on approach converted incredibly well. Posted our offer in coworking groups. Got 35 demo requests in the first week. Closed 18 customers in the first month. Average contract value: ₹4,999/month. That's ₹90K MRR from launch month. The key was removing all friction from switching.

Coworking is a tight-knit community. Operators visit each other's spaces, attend industry events, have WhatsApp groups. We asked our first 18 customers to post about us in those groups. Several did. That brought in another 15 customers in month two. By month six, we'd hit 40 spaces. The beauty of B2B SaaS is compounding-each customer pays monthly forever (if you don't screw up). Our churn is under 3% annually. Currently at 45 coworking spaces across Hyderabad, Bangalore, Pune, and Mumbai. ₹2.3L MRR. We're building out access control hardware integration next-that'll be a premium tier at ₹9,999/month.